Darko Dorsett — IT Portfolio
About Me
IT Leader & Technology Strategist
IT professional with 25+ years of experience transforming technology into organizational advantage at Columbia University. Master’s in Technology Management with deep expertise in enterprise architecture, security infrastructure, and systems administration.
Focused on mentoring teams, enabling cross-departmental collaboration, and building resilient, scalable IT environments that support academic and research excellence.
0+
Years in IT
0%
Faster Deployments
0
Columbia Roles
0
Open Source Projects
Expertise
Technical Skills
Infrastructure
TCP/IP RoutingNetwork / Subnet MaskingLAN / WANWindows Server 2019Linux
Security
Active DirectoryLDAPGovernanceRisk Assessment
Endpoint Management
Windows 10 & 11macOSiOS & AndroidSCCMJAMF
Cloud / SaaS
ServiceNowCanvas LMSWordPressOffice 365
Leadership & Strategy
Enterprise ArchitectureProject ManagementTeam MentoringStakeholder ManagementITIL StandardsBusiness ContinuityDisaster Recovery
Career
Work Experience
Systems Administrator
Columbia School of Engineering
2022 – Present
- Led migration of on-prem servers posing critical security risks to SaaS cloud solutions
- Secured printing infrastructure via private IP range deployment
- Enhanced server room security with access auditing, environmental sensors, and cameras
- Automated purchasing workflow from manual approvals to forms-based system
- Migrated asset management from Google Sheets to SaaS platform
- Co-authored business continuity and disaster recovery plan
- Implemented 1Password for departmental password management
Senior Technical Support Specialist
Columbia Business School
2010 – 2022
- Led migration of 500+ users to Office 365 and managed domain mergers
- Achieved 90% reduction in imaging setup time via Windows Deployment Server automation
- Converted school to hybrid online environment using Zoom and Echo360
- Managed JAMF Suite and SCCM deployments with Code42, Dropbox, and OneDrive integration
- Logged incidents in ServiceNow under ITIL standards; obtained Cyber Security and Network Administration certifications
- Facilitated hardware repairs and faculty training on Canvas, Qualtrics, and Crestron systems
Head of Ph.D. Computing
Columbia Business School
2001 – 2010
- Managed computing budget for equipment and software
- Maintained IT policy compliance across departmental systems
- Documented repair processes and system configuration standards
Technical Specialist
Columbia Business School
1999 – 2001
- Resolved software and hardware issues for students, researchers, and faculty
- Supported Win95/98 and NT/2000 workstations across campus
- Led workstation rollouts and imaging projects
Portfolio
Open Source Projects
Python
IEOR ChatBot
Python-based chatbot for the IEOR department automating common student inquiries and reducing support load.
TypeScript
Email Reply Automation
Automated email reply system using TypeScript to streamline email management and improve response times.
Ansible
Ansible Playbooks
Comprehensive Ansible playbooks for automated printer monitoring, system management, and configuration drift remediation.
Academic
Education & Credentials
M.S. — Executive Master’s in Technology Management
Columbia University in the City of New York
New York, NY
B.A. — Communication Studies
Hunter College, City University of New York
New York, NY
Darko Dorsett
IT Systems Administrator · Columbia University · New York, NY
© 2025 Darko Dorsett · New York, NY